Title page, Content, etc.

Preface

General Introduction

Part I Overview of the Dispute Resolution Mechanism in Indonesia
Chapter I Dispute Resolution by the Court System
　I.1 Overview of the Court System
　　I.1.1 Laws Governing the Court System
　　I.1.2 Court Structure
　　　i) Jurisdiction of the Courts
　　　ii) Hierarchy of the Courts
　　　iii) Jurisdiction and Hierarchy Combined
　　I.1.3 Flow of Civil Litigation
　I.2 Perception of the Parties on the Court System
　　I.2.1 Perception of the Indonesians
　　　i) Perception of the Lower-Middle Class
　　　ii) Perception of the Middle-Upper Class
　　I.2.2 Perception of the Expatriates
　　I.3 Problems Surrounding the Court System
　　I.4 Direction of Judicial System
　　I.5 Other Avenues for Seeking Resolution outside the Court

Chapter II Alternative Dispute Resolution
　II.1 Scope of the Term
　II.2 Negotiation, Conciliation and Mediation
　　II.2.1 Background
　　II.2.2 Provisions Governing Negotiation, Mediation and Conciliation
　　II.2.3 ADR under the Arbitration Act
　II.3 Arbitration
　　II.3.1 Background
　　II.3.2 Features of the Arbitration Act
　　II.3.3 Arbitration Centers
　　　i) Arbitration with General Jurisdiction
　　　ii) Specialized Arbitration
　　II.3.4 Problems Surrounding Arbitration Mechanism
　II.4 Mandatory ADR
　　II.4.1 Background
　　II.4.2 Tax Court (Pengadilan Pajak)
　　II.4.3 Commission for Supervision of Business Competition (KPPU)
　　II.4.4 Labor Dispute Settlement Committees

Part II Study on Dispute Resolution Process in Specific Cases
Chapter III Consumer Dispute Resolution Process
　III.I Background
　III.2 Nature of Dispute
　III.3 Provisions on Dispute Settlement
　　III.3.1 BPSK as Center for Consumer Dispute Settlement
　　III.3.2 Provisions for Consumer Seeking for Relief
　　　i) Categories of Plaintiff
　　　ii) Out of Court Settlement
　III.4 Consumer Dispute Resolution in Practice
　　III.4.1 Court Mechanism
　　III.4.2 ADR Mechanism

Chapter IV Labor Dispute Resolution Process
　IV.1 Background
　IV.2 Laws Governing Labor Dispute
　IV.3 Nature of Disputes
　IV.4 Provisions on Dispute Settlement
　　IV.4.1 Under the Prevailing Laws
　　IV.4.2 Under the Industrial Dispute Settlement Bill
　　　i) Negotiation
　　　ii) Mediation and Conciliation
　　　iii) Arbitration
　　　iv) Court
　IV.5 Labor Dispute Resolution in Practice
　　IV.5.1 Formal Mechanism
　　IV.5.2 ADR Mechanism

Chapter V Environmental Dispute Resolution Process
　V.1 Background
　V.2 Nature of Dispute
　V.3 Provisions on Dispute Settlement
　V.4 Dispute Resolution in Practice
　　V.4.1 Court Mechanism
　　V.4.2 ADR Mechanism

Chapter VI Summary

Bibliography

Appendix

Unofficial Translation of Law No. 30 Year 1999