Seminars & Events

APL (Ajiken Power Lunch)

Consumer Shopping Value: An Investigation of Shopping Trip Value, In-store Shopping Value and Retail Format

APL (Ajiken Power Lunch) is a lunchtime workshop open to public, including IDE staffs, visiting research fellows, IDEAS students, outside researchers and graduate students. This workshop provides a platform for presentation of any work in progress where we can discuss in either English or Japanese.

Those who would attend a seminar are asked to announce yourself to receptionists on your arrival at the IDE and to obtain APL Organizers' signature on your admission card after the seminar.

Date&time:

August 2, 2019. (Friday) 13:30-14:20

Venue:
Theme:

Consumer Shopping Value: An Investigation of Shopping Trip Value, In-store Shopping Value and Retail Format

Abstract

Although delivering value is the key for retailers to create new competitive advantages, the literature on consumer shopping value is fragmented and findings are inconsistent. This study aimed to understand consumer shopping value in-depth by examining consumer shopping processes and experiences in two retail formats: mass merchandisers and department stores. This study conceptualizes consumer shopping value as having two components: shopping trip value and in-store shopping value. Shopping trip value is originated by fulfillment of general shopping motivations, and in-store shopping value stems from retail elements that create in-store shopping experiences that consumers have in specific retail contexts. Five shopping trip value dimensions and six in-store shopping value dimensions are identified from the in-depth interviews. The findings highlight how consumer shopping value is a complex and context specific construct.

Speaker:

Lizhu, Y. Davis (California State University,Fresno)

Chair:
Languages:

English

Contact:

Institute of Developing Economies, APL Organizers
E-mail: APLE-mail